Ordering & Delivery information

Ordering

Ordering on the Forward Scout Films Store is a straightforward process. Just browse the store and add products to your order by clicking on the ‘Add to Cart’ button on any product page. You can see the contents of your shopping cart on any page within the Store section of the Forward Scout Films site.

When you have finished adding products to your shopping cart, you can click on the ‘Checkout’ button in the Cart on any page within the Store. Then follow the steps to complete your order.

Please check the email address and delivery address you enter on your order carefully to ensure that we can communicate with you about your order, and so that your order can be delivered to you without delay.

Currency: all prices listed on the Forward Scout Films Store are expressed in Australian dollars (AUD). Payments will only be accepted in AUD. When you use PayPal to pay for your order, PayPal may offer to convert the sum payable into your home currency before charging your credit card.

Payment

The preferred method of payment for orders on the Store is PayPal. PayPal offers customers the opportunity to pay using a PayPal account, or, if you haven’t got a PayPal account, you can pay using any Visa or MasterCard card.

Paying by PayPal ensures that your payment clears to Forward Scout Films in as short a time as possible. You can, however, also pay for an order by cheque or bank transfer (in AUD). In order to do this, please get in touch with us to make arrangements before you place an order.

Shipping

Once your payment has been received in full, your order will be despatched by Australia Post.

Shipping to Australian addresses: shipping is free to Australian addresses.

Shipping to international addresses: international shipping is charged per item. The cost is $20 for the first item in the order, and $10 for each subsequent item.

Questions?

If you have any queries about ordering from Forward Scout Films, please get in touch with us and we will be happy to help you.